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QUIZ: How Prepared Are You For A Property Management Emergency?

National
National
April 13, 2017 BOMA Saraf Ahmed, Bisnow

The next emergency might be a fire, a flood or anything in between. The hallmark of a good property manager is not just knowing how to react to emergency situations, but being prepared for them. Are you a fully prepped property manager? Take this quiz to find out!

1

How should you ensure that your property is prepared in case of a fire emergency?

A) Recruit local fire departments to teach you and tenants about city building and fire codes and safe fire prevention practices
B) Have tenants keep their heater and kitchen use to a minimum
C) A and B

YOU'RE CORRECT!

No need for tenants to keep kitchen and heater use down if you follow proper guidelines! Maintain good relationships with local fire departments by having the department come in at least once a year to inform management staff and building inhabitants about basic fire safety, including fire extinguisher use, evacuation routes and proper behavior in case of smoke or fire.

YOU'RE WRONG!

No need for tenants to keep kitchen and heater use down if you follow proper guidelines! Maintain good relationships with local fire departments by having the department come in at least once a year to inform management staff and building inhabitants about basic fire safety, including fire extinguisher use, evacuation routes and proper behavior in case of smoke or fire.

2

Which of the following is the most expensive item for which building managers should set aside money?

A) Purchase of management-only devices, such as a work smartphone, tablet or laptop
B) Maintenance of older properties
C) Regular equipment checks

YOU'RE CORRECT!

Older properties require greater contingencies than newer buildings. Many managers collaborate with local utility service providers for the opportunity to offer their tenants the best prices, as well as to cash in on rebate deals for properties that need electrical and mechanical retrofitting — but not before paying myriad costs upfront.

YOU'RE WRONG!

Older properties require greater contingencies than newer buildings. Many managers collaborate with local utility service providers for the opportunity to offer their tenants the best prices, as well as to cash in on rebate deals for properties that need electrical and mechanical retrofitting — but not before paying myriad costs upfront.

3

What are the most important fire prevention tools for managers to install in buildings with a high elderly or disabled population?

A) Fire extinguishers
B) Cleaning supplies to help clean up after a smoke or fire emergency
C) Sprinklers

YOU'RE CORRECT!

It is important to prioritize evacuation of elderly and disabled tenants in all fires — and to keep fire blankets and extinguishers accessible in every possible room, hallway and public space! However, the installation of sprinklers can provide immediate fire relief upon smoke detection, mitigating or putting out flames altogether before evacuation may even be possible.

YOU'RE WRONG!

It is important to prioritize evacuation of elderly and disabled tenants in all fires — and to keep fire blankets and extinguishers accessible in every possible room, hallway and public space! However, the installation of sprinklers can provide immediate fire relief upon smoke detection, mitigating or putting out flames altogether before evacuation may even be possible.

4

Toilets in your building are acting up and overflowing. What is the first action a good property manager should take?

A) Go in and begin turning valves to try to stop the water
B) Call someone who knows how to deal with malfunctioning toilets and putting in an urgent work request.
C) A and B

YOU'RE CORRECT!

Even if a manager put in urgent work requests or called a friend who lives nearby, the fastest form of relief (pun intended!) is to try to stop the flow as quickly as possible. In many cases, the property manager may have to step in and start plumbing him- or herself … while waiting for official maintenance to show up.

YOU'RE WRONG!

Even if a manager put in urgent work requests or called a friend who lives nearby, the fastest form of relief (pun intended!) is to try to stop the flow as quickly as possible. In many cases, the property manager may have to step in and start plumbing him- or herself … while waiting for official maintenance to show up.

5

Which of the following is the most ideal way for property managers to keep track of their buildings and tenants?

A) Keeping all emergency contacts and tenants plugged into a management-dedicated mobile phone
B) Pen-and-paper notes
C) Customized property management software

YOU'RE CORRECT!

Emergency and tenant contacts are all important to keep on hand in whatever way works best for the manager. However, property management software is the most efficient method of building management for many professionals, allowing managers easy, real-time access to property records, floor plans, contacts, leases, agreements and more.

Be equipped to handle the tough situations that arise by joining us for the  Tenant Relations Track at the 2017 BOMA International Annual Conference & Expo. Learn how to create successful operation plans and use effective design techniques to address evolving workplace needs.

To learn more about this Bisnow content partner, click here.

YOU'RE WRONG!

Emergency and tenant contacts are all important to keep on hand in whatever way works best for the manager. However, property management software is the most efficient method of building management for many professionals, allowing managers easy, real-time access to property records, floor plans, contacts, leases, agreements and more.

Be equipped to handle the tough situations that arise by joining us for the Tenant Relations Track at the 2017 BOMA International Annual Conference & Expo. Learn how to create successful operation plans and use effective design techniques to address evolving workplace needs.

To learn more about this Bisnow content partner, click here.

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CONGRATULATIONS

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Contact Saraf Ahmed at Saraf.Ahmed@bisnow.com
Related Topics: Property Management, BOMA International