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MIAMI: South Florida's Hospitality Transformation

National Hotel
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South Florida hotels and retail have more than just recovered from hard times—they're reinventing themselves to satisfy a world-class clientele, according to panelists at Bisnow's recent South Florida Retail & Hospitality Summit. (That means adapting to the times, like MySpace or Madonna.) Above: Menin Hospitality CEO Keith Menin, Advancit Real Estate Investments managing partner Tony Cummings, and ADD Miami director Jonathan Cardello. Panelists report that traditional demand from the Northeast during the winter is being supplemented by demand from European and South American visitors, as well as growing convention business during the rest of the year.

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Visitors and natives alike expect more from Miami's shops and hotels, according to panelists (above, CBRE managing director of South Florida Ken Krasnow and Goldman Properties CEO Jessica Goldman Srebnick). Only 10 years ago, it was enough for hotels to offer access to the beach and luxury shops to offer standard luxurious goods. Now consumer tastes are turning toward the experiential and unique, and savvy hoteliers and retailers know it. Sometimes it's little things: one panelist says he recently discovered that guests really like that cold press juicer in the lobby. Read more from our Summit in Real Estate Bisnow South Florida.