The Real Definition of Creative Office

Design by itself doesn't make space creative, our 200 attendees heard. The people who inhabit the space do. And now 30% of the workforce identifies as mobile workers, either as part of the creative class or as an employee working remotely. (The other 70% of the workforce just realized why the line is always so short in the cafeteria.) Moreover, a CEO doesn't say, "Today we'll have creative office." Executives are noticing a groundswell, and they're scrambling to learn what it's all about.

Above, we snapped Dunn + Hobbes principal Liz Dunn and WeWork Seattle lead Gina Phillips. Office space needs to acknowledge the human side of the people who work there to foster their work-related creativity, the panelists explain. Employees, for instance, want accessible amenities, both within their space and in the nearby neighborhood. It isn't work versus life anymore—it's work and life, and creative office space supports both with its flexibility.

Also among our panelists: Lake Union Partners principal Pat Foley and Graham Baba principal Jim Graham, with Liz. Creative space as a place that encourages people to collaborate in a way they might not in a standard office, they say. It allows flexibility about where you sit and how you work. Also, younger generation workers want walkable locations. Even large tech campuses in Northern California are trying to imitate that kind of urban environment, some more successfully than others.

Regus regional VP Sande Golgart and True Fabrications co-founder Dhruv Agarwal. The first creative office spaces were adapted from other uses, so creative office is fundamentally adaptive space, the panelists say. The physical environment is just now catching up with 30 years of tech development that allows flexibility in the work space. Open office space isn't new, but embedding everyone in that kind of space is a new approach.

Gina with Impact Hub Seattle CEO Brian Howe. Creative office space has to be occupied by people who will thrive in that setting, the panel continues, which is largely but not completely open in character. That openness is important: it helps a company process information more quickly, because people meet more easily. At the pace of business today, that's no small consideration, and so creative space can offer companies a competitive advantage.

Here's MBI's Jay Harmeyer, who moderated (with considerable gesticulation, we might add). Creative space fosters an environment where people want to come to work, the panel says. The days of the closed offices are going away, and not just for tech or traditional creative users, such as architects. But there will always be some need for private spaces (otherwise office-wide games of manhunt are boring), at least for temporary use.