Update: Tahzoo’s Big Growth Plans

When we talked to Tahzoo founder/CEO Brad Heidemann three years ago, he was hiring at a pace of 3-5 people per month and winning big clients like DIRECTV and Nationwide Insurance. The customer experience agency has since moved into the larger former LivingSocial space at 7th and New York. It's doubled in head count from to 100, has 20 open positions, and expanded from just designing online content for Fortune 500 companies to also helping clients with their non-digital experiences like call centers and brick and mortar stores. 

Revenue has doubled each year and the firm has expanded offices to Seattle and Richmond, and recently opened a London office after being hired by Jaguar Land Rover to manage its digital properties globally. Brad says he’s working on acquiring a company in Europe to broaden the company’s geographic footprint and will open an office in Asia Pacific next year. The company’s client roster is mostly global firms, including DC-based Blackboard. (Brad can see its building through his office window.) It’s also its smallest customer and hired Tahzoo for digital and customer management. 

Brad says the company’s 20 or so open positions are for data scientists to support Tahzoo’s market research, and engineers and software developers. Demand has come from financial services, retail, and manufacturing companies that want to do a better job of communicating their brands globally. And even though the economy in Europe has been slowing down, Brad says that makes businesses seek guidance on client retention.